IMPORTANT SAFETY RECALL RVXX1303 NHTSA RECALL # 13V …

Pdf File 244.30KByte

IMPORTANT SAFETY RECALL RVXX1303 NHTSA RECALL # 13V-268

DEAR VOLVO TRUCK OWNER: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Volvo Trucks North America has decided that a defect which relates to motor vehicle safety exists in certain Volvo 2007-2014 VAH, VHD, VNL, VNM, and VT model vehicles. You are receiving this letter because records indicate that you are the owner of one or more of the vehicles affected by the safety recall.

SAFETY DEFECT:

The safety-related defect is the lack of a redundant signal in the event that the air pressure switch is not able to signal the clutch when the brake is applied.

SAFETY RISK:

The risk to motor vehicle safety is that the stopping distance may increase if the clutch does not disengage when applying the brake pedal, which may result in a vehicle crash.

PRECAUTIONS YOU There are no precautions you can take other than having your vehicle inspected

CAN TAKE:

and repaired if needed by a Volvo Parts and Service Center.

TIME REQUIRED FOR THE REPAIR:

WHAT YOU SHOULD DO:

The time required to repair your vehicle is approximately two hours.

You should contact the nearest Volvo Parts and Service Center and make an appointment. Your vehicle will be inspected and repaired at no charge to you. All Volvo Parts and Service Centers have been sent a bulletin covering all the details required to perform the safety recall. You can locate the closest Volvo Parts and Service Center by going on line to and selecting "Dealer Locator" or by calling our toll-free number: (800) 528-6586.

RVXX1303_OWNER_LTR_US August 2013

Page 1 of 2

NOTICE REGARDING LEASED VEHICLES:

If you are a Lessor of vehicles subject to this Notice, you have an obligation under Federal Law to provide a copy of this Notice to all Lessees within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the Lessee(s) to whom you send a copy of this letter, the date you send this letter, and the Vehicle Identification Number(s) of the vehicle(s) that you have leased to that lessee. For purposes of this Notice, the term Lessor means: a person or entity that is the owner, as reflected on the vehicle's title, of any five or more leased vehicles (as defined in CFR Section 577.4), as of the date of notification by the manufacturer of the existence of a safety-related defect or noncompliance with a Federal Motor Vehicle Safety Standard in one or more of the leased motor vehicles.

OWNER RECALL RESPONSE CARD:

The enclosed "Notice of Vehicle Recall" identifies your vehicle. If you no longer own the vehicle, please help us update our records by completing the "Vehicle Disposition Record" portion of the enclosed postage-free Notice of Mandatory Safety Campaign card and mailing it back to us.

ASSISTANCE/

COMPLAINTS:

If your vehicle has not been inspected within a reasonable time after being contacted, please contact: Volvo Trucks North America Regulatory Affairs Department, P.O. Box 26115 Greensboro, NC 27402-6115 [email protected]

You may also submit complaints to the Administrator of the National Highway Traffic Safety Administration (1200 New Jersey Avenue, S.E., Washington DC 20590 or call the toll-free Auto Safety Hot Line at 1-888-327-4236 (TTY: 1-800424-9153), or go to if you believe that Volvo has failed to remedy the defect without charge, or has failed to remedy the vehicle within 60 days of the owners first tender to obtain repair following the earliest time that parts are available.

PRE NOTIFICATION REMEDIES:

If you have previously paid for repairs as a result of this issue, you may be entitled to recovery of those expenses. Submit copies of all documentation supporting your claim according to the rules specified in the "General Plan for Reimbursement of Pre-notification Remedies" provided in this mailing.

RVXX1303_OWNER_LTR_US August 2013

Page 2 of 2

Download